Privacy policy.

Effective Date: 08/10/2025

Last Updated: 08/10/2025

Lumen Artists Group, LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.lumenartistsgroup.com] (the “Site”), fill out our contact form, or engage our services. Please read this policy carefully to understand our views and practices regarding your personal data.

By using our Site or submitting your information, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site.

1. Information We Collect

We may collect and process the following types of information:

1.1 Information You Provide Directly

Contact Information – Name, email address, phone number, and other details submitted via our contact form, email, or phone.

Service Details – Information about your project, goals, release dates, and preferences when you inquire about or engage our services.

Payment Information – If applicable, billing address, payment method, and transaction details for services purchased.

1.2 Information Collected Automatically

When you visit our Site, we may automatically collect:

Technical Data – IP address, browser type, operating system, referring URLs, and device identifiers.

Usage Data – Pages viewed, time spent on pages, and interaction data (e.g., clicks).

Cookies and Tracking Technologies – See Section 6 for more details.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To respond to inquiries and provide requested services.

To send administrative information such as confirmations, invoices, updates, and policy changes.

To process payments and fulfill service agreements.

To improve and optimize our Site, services, and user experience.

To send marketing communications you have opted into.

To comply with legal obligations and enforce our terms and policies.

3. Sharing and Disclosure of Information

We will never sell your personal information. We may share your information only in the following cases:

Service Providers – Trusted vendors who assist with business operations (e.g., payment processing, hosting, analytics), under confidentiality agreements.

Legal Requirements – If required by law, court order, or governmental authority.

Business Transfers – If Lumen Artists Group undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law. Once no longer needed, we securely delete or anonymize the data.

5. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information.

Withdraw consent to processing where applicable.

Object to the processing of your personal information.

Request data portability.

File a complaint with a data protection authority.

To exercise these rights, please contact us at: hello@lumenartistsgroup.com

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience, analyze traffic, and understand user behavior. You can disable cookies through your browser settings, but some features of the Site may not function properly.

7. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. While we strive to use commercially acceptable means to protect your personal data, no transmission over the Internet or electronic storage is 100% secure.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies.

9. Children’s Privacy

Our Site and services are not directed to individuals under 18 years old. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, contact us immediately.

10. International Users

If you access our Site from outside the United States, please be aware that your information will be processed in the United States, where data protection laws may differ from those in your country.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our practices, please contact us at:

Lumen Artists Group

Email: hello@lumenartistsgroup.com

Website: www.lumenartistsgroup.com

Illinois